We understand the sensitive nature of matrimonial information and are committed to maintaining the highest standards of privacy protection for the Rajput community.
1. Introduction
Welcome to our Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you use our Rajput matrimonial platform. We understand that matrimonial information is highly sensitive and personal, and we are committed to maintaining your privacy with the utmost care and respect.
Our Privacy Commitment:
We pledge to handle your personal information in accordance with Indian privacy laws, cultural sensitivities of the Rajput community, and international best practices for data protection.
2. Information We Collect
We collect information that helps us provide you with the best matrimonial matching experience while respecting Rajput traditions and family values.
Personal Information:
• Full name and family lineage
• Date of birth and age
• Contact information (phone, email)
• Address and location details
• Educational qualifications
• Professional information
• Rajput community verification
Matrimonial Preferences:
• Partner preferences and criteria
• Family background requirements
• Cultural and traditional preferences
• Lifestyle and value preferences
• Photos and family pictures
• Horoscope and astrological details
• Communication preferences
Additional Data Collection:
• Device information and IP addresses for security
• Usage patterns and platform interaction data
• Communication records within the platform
• Payment information for premium services
• Verification documents for community authentication
3. How We Use Your Information
Your information is used exclusively for matrimonial purposes and to enhance your experience on our platform. We respect the sanctity of this information and use it responsibly.
Primary Uses:
• Profile matching and recommendations
• Facilitating introductions
• Community verification
• Account management
Communication:
• Sending match notifications
• Platform updates and news
• Customer support
• Security alerts
Improvements:
• Platform enhancement
• Algorithm refinement
• User experience optimization
• Security strengthening
4. Information Sharing
We understand the importance of discretion in matrimonial matters. Your information sharing is strictly controlled and purposeful.
No Third-Party Selling
We never sell, rent, or lease your personal information to third parties for commercial purposes.
Within Platform Sharing:
Your profile information is shared with potential matches based on compatibility criteria. You control what information is visible and to whom through privacy settings.
Legal Requirements:
We may share information when required by law, court orders, or to protect the safety and security of our users and platform.
Service Providers:
Trusted third-party service providers (payment processors, hosting services, customer support) may access limited information necessary to provide their services under strict confidentiality agreements.
5. Data Security Measures
We employ industry-leading security measures to protect your sensitive matrimonial information from unauthorized access, alteration, disclosure, or destruction.
Technical Security:
• SSL/TLS encryption for data transmission
• Advanced firewall protection
• Regular security audits and updates
• Secure data centers with 24/7 monitoring
• Multi-factor authentication options
Operational Security:
• Employee background verification
• Limited access on need-to-know basis
• Regular staff training on privacy
• Incident response procedures
• Regular backup and recovery testing
6. Your Privacy Rights
You have significant control over your personal information and how it's used on our platform. We believe in empowering you with comprehensive privacy rights.
Access & Control:
• View all your stored information
• Update or correct your profile
• Control profile visibility settings
• Manage communication preferences
Data Management:
• Download your data (data portability)
• Request data deletion
• Restrict processing of your data
• Object to certain uses of your data
How to Exercise Your Rights:
Contact our privacy team through the platform's settings or customer support. We will respond to your requests within 30 days and may require identity verification for security purposes.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, provide personalized content, and analyze platform usage patterns.
Essential Cookies:
Required for platform functionality, login sessions, and security features. These cannot be disabled.
Analytics Cookies:
Help us understand how users interact with our platform to improve services. These can be controlled through settings.
Preference Cookies:
Remember your preferences and settings to provide a personalized experience. Optional and manageable.
8. Data Retention Policy
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Active Accounts:
Information is retained while your account is active and for a reasonable period thereafter to allow for account reactivation.
Successful Matches:
When you find your life partner and deactivate your account, we retain minimal information for historical and security purposes, with most personal data deleted.
Legal Requirements:
Some information may be retained longer if required by law, for fraud prevention, or to resolve disputes.
9. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Update Notifications:
• Significant changes will be notified via email
• Platform notifications for important updates
• Updated policy date will be clearly indicated
• Continued use implies acceptance of changes
10. Contact Our Privacy Team
We welcome your questions, concerns, or feedback regarding our privacy practices. Our dedicated privacy team is here to assist you.
Privacy Inquiries:
• Email: privacy@rajputmatrimony.com
• Phone: +91-XXXX-XXXXXX
• Response time: Within 48 hours
Data Protection Officer:
For formal privacy complaints or data protection matters, you can reach our Data Protection Officer who will ensure your concerns are addressed promptly and thoroughly.
Our Privacy Promise
Your trust is the foundation of our service. We pledge to continue investing in privacy protection, maintaining transparency in our practices, and putting your interests first. Our commitment to protecting your matrimonial journey extends beyond compliance – it's about respecting the sacred nature of the relationships we help foster within our Rajput community.